Mission & Policies
We at Righellis and Associates have a steadfast commitment to achieving excellence in all that we do. Through exceptional service, integrity, and empathy, we strive to make your orthodontic treatment with us a positive experience that you can carry with you for a lifetime.
We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday – Thursday: 7:30 a.m. – 4:30 p.m.
Friday: On a limited basis – please call for availability
Please call us at 510-482-0600.
Your scheduled appointment time has been reserved specifically for you. We request 24-hours’ notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.
It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs. For your convenience, we accept Visa and MasterCard, and offer financing through OrthoBanc and Springstone Financing. We offer discounts for payment in full for treatment and multiple family members in treatment. We will thoroughly explain your options, so that we can accommodate your needs.
If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Remember that insurance policies vary, and we will review your insurance to determine the appropriate course of action. We are a preferred provider for Delta insurance and once treatment has started, we will be happy to file your claims for you.
We will provide a complimentary insurance benefit check for you at your first visit. Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.